Frequently Asked Questions (FAQs)
Below you will find answers to the most common questions on our Diagnostic Services. If you still can’t find the answer you are looking for, please feel free to contact us.
1. Do I need a referral?
No. Direct access is available.
2. Can I test at home?
Yes—bloods, ECGs, scans and kits can be done at the comfort of your own home or preferred address.
3. Where are you based?
London & Surrey with home visit support.
4. Are results explained?
Yes—every test includes interpretation.
5. Do you offer echo scans?
Yes—clinic and mobile access.
6. Can I combine packages?
Absolutely—bundles tailored to your needs.
7. Is this confidential?
100%. GDPR and medical privacy compliant.
8. What’s the turnaround time?
Bloods: 24–48 hrs. Scans: 2–5 days.
9. Do you test children?
Yes, with guardian consent.
10. Can I use insurance?
Many private insurers reimburse with receipts.
11. Do you offer STI testing?
Yes. Discreet, rapid panels.
12. Are results shared with my GP?
With consent, yes.
13. What’s different about Levitas?
Speed, interpretation, integrated action.
14. Do you help with follow-up?
Yes—integrated care or shared with your practitioner.
15. Are your labs accredited?
Yes. CQC and UKAS approved.
16. Do you offer payment plans?
Yes, for bundles and packages.
17. Is everything explained in lay terms?
Yes. Nothing left unclear.
18. Can I get retested later?
Yes. Ideal for progress tracking.
19. How do I book?
Online, email, or call.
20. Can I speak to someone first?
Yes, pre-consults available for complex testing.